Shipping Policy

My Store aims to process and ship orders as efficiently as reasonably possible. Shipping options, costs, and estimated delivery information will be presented during checkout when available.

Order Processing

Orders are generally processed after payment has been successfully authorized.

Processing times may vary depending on product availability, order volume, weekends, holidays, and other circumstances. Orders may require additional processing time when products have special handling or availability requirements.

Shipping Information

Customers are responsible for providing complete and accurate shipping information when placing an order.

If an incorrect or incomplete address is provided, delivery may be delayed, returned, or otherwise affected. Please contact us as soon as possible if you need to correct shipping information.

Delivery Estimates

Estimated delivery dates or timeframes are provided for convenience and are not guaranteed unless expressly stated otherwise.

Actual delivery times may be affected by carrier delays, weather, holidays, customs procedures, incorrect addresses, service interruptions, or other circumstances outside our reasonable control.

Tracking

When tracking information is available, it may be provided to the customer after the order has been shipped.

Tracking information may take some time to become active after the carrier receives or scans the package.

Delayed or Missing Packages

If your package appears to be delayed or has not arrived within the expected timeframe, please contact us with your order number and shipping information.

We may work with the applicable shipping carrier to investigate the shipment and determine the appropriate next steps.

Damaged Packages

If a package arrives visibly damaged, please document the condition when reasonably possible and contact us promptly. Photographs may be requested to assist with reviewing the issue.

Shipping Restrictions

Certain products may be subject to shipping restrictions or may not be available for delivery to certain locations. If an order cannot be shipped to the selected destination, we will contact the customer regarding the available options.

For additional shipping questions, please contact:

Support@Novireova.shop
+1 813-345-9874

My Store
8515 N Mulberry St
Tampa, FL 33604, United States